Client Success Specialist (60%)

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You've surely heard of jobup.ch. This is just one of the many brands owned by JobCloud. We are the leading player in Switzerland’s online job market and want to make job search and recruitment as easy as possible. Love what you do – we make employment happen!
 
By the way: We don't care about your skin colour, your gender identity or your beliefs... Come as you are, you are just good.

Jobcloud is a dynamic and innovative player in the recruitment technology industry. We're on a mission to revolutionize the way businesses connect with top talent. As we continue to grow, we are seeking a passionate and motivated individual to join our team as a Client Success Specialist.

Find out more about our unique culture and why you should work at JobCloud.

Your Tasks

  • Ensure customer satisfaction.
  • Application and compliance with internal processes and guidelines.
  • Active management of online job campaigns (campaign optimization) as well as proactive sales support in recruitment campaigns.
  • Proactive customer contact and support for ongoing campaigns, as well as optimization of those campaigns within Joveo's JobCloud platform.
  • Proactive identification of sales potential (upsells, management) in current budgets in cooperation with the sales team.
  • Support sales, Customer Success Operations (CSOps) and technical support to ensure the good performance of customer campaigns.

Your skills

  • At least 2 years of professional experience in a similar position.
  • A first experience in digital marketing or a Pay-Per-Performance environment desirable.
  • An independent, rigorous and efficient working method.
  • Good knowledge of written and spoken English & French required, professional German is a plus.
  • Available on Fridays is a must.

Our offer

  • Motivated, uncomplicated colleagues in an innovative, progressive company. 
  • In-depth training.
  • An open ear for your ideas and your opinions. 
  • Home office.
  • Considering the experience, we are looking for this position, a reasonable salary range for a 100% position is between CHF 65,000 and 78,000.

Benefits

  • Language classes:

    For free! Generally English, German and French classes, but others are also available

  • Maternity /paternity/adoption leave:

    Moms: 16 weeks. Dads/adoption: 3 weeks. Fully paid.

  • Private Insurance:

    With us you are privately insured in case of accident!

  • Public transport discounts:

    Up to 650.- for public transport and a Half-Fare Card for free!

  • Mobile Office:

    Work from the office, from home, or both

  • Lunch:

    Our FELFEL fridge is always full of tasty dishes for a fair price - Home Delivery also possible!

  • Further training:

    Is supported - in the sense of #lifelong-learning!

  • Pension scheme:

    Occupational pension: we cover 60% of the contributions

Your Contact Person

Johan
Senior Tech Talent Acquisition Partner

Phone: +41 793940604

  • Genève
  • Sales
  • Professionals
  • Permanent
  • 60%

Your new workplace

This is us

You've surely heard of jobs.ch. This is just one of the many brands owned by JobCloud. We are the leading player in Switzerland’s online job market and want to make job search and recruitment as easy as possible. Love what you do – we make employment happen!

Employer Score

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We love what we do!