Client Success Specialist (60%)

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You've surely heard of jobs.ch. This is just one of the many brands owned by JobCloud. We are the leading player in Switzerland’s online job market and want to make job search and recruitment as easy as possible. Love what you do – we make employment happen!
 

Jobcloud is a dynamic and innovative player in the recruitment technology industry. We're on a mission to revolutionize the way businesses connect with top talent. As we continue to grow, we are seeking a passionate and motivated individual to join our team as a Client Success Specialist.

Find out more about our unique culture and why you should work at JobCloud.


 

 

Your Tasks

  • Ensure customer satisfaction.
  • Application and compliance with internal processes and guidelines.
  • Active management of online job campaigns (campaign optimization) as well as proactive sales support in recruitment campaigns.
  • Proactive customer contact and support for ongoing campaigns, as well as optimization of those campaigns within Joveo's JobCloud platform.
  • Proactive identification of sales potential (upsells, management) in current budgets in cooperation with the sales team.
  • Support sales, Customer Success Operations (CSOps) and technical support to ensure the good performance of customer campaigns.

Your skills

  • At least 2 years of professional experience in a similar position.
  • A first experience in digital marketing or a Pay-Per-Performance environment desirable.
  • An independent, rigorous and efficient working method.
  • Good knowledge of written and spoken English & French required, professional German is a plus.
  • Available on Fridays is a must.

Our offer

  • Motivated, uncomplicated colleagues in an innovative, progressive company. 
  • In-depth training.
  • An open ear for your ideas and your opinions. 
  • Home office.
  • Considering the experience, we are looking for this position, a reasonable salary range for a 100% position is between CHF 65,000 and 78,000.

Your Contact Person

 

Johan
Senior Tech Talent Acquisition Partner

Phone: +41 793940604

 
By the way: We don't care about your skin colour, your gender identity or your beliefs... Come as you are, you are just good.